MADE IN THE USA

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We're proud to say that each Gaucho Grill is 100% manufactured in the USA.  Gaucho Grills are built to order providing each client with their own personal, hand-built grill. From cutting material, to welding and assembly, your grill is made specifically for you.

ROBUST GRILL CONSTRUCTION

For all-weather durability, the entire grill frame, grill carriage and ‘V’ channel grill plates are constructed from 304 stainless steel. Hardware used in the assembly of the grill is constructed of 304 and 316 stainless steel. 
Brasero’s are constructed with a ribbed, stainless-steel frame along with our patent pending Slatted Shuttle System. 
The crank wheel is a 12” diameter solid aluminum wheel with a matte/polished combo finish.

HEAVY-DUTY GRILL BASE CONSTRUCTION

The Gaucho Grills base frame is fabricated from heavy duty square tubing and angle in 304 stainless steel. The base plating - holding the fully lined fire brick hearth floor and walls - is fabricated from 1/4” thick stainless plates. - Robust casters, and thick, louvered, sheet metal doors, and shelves round out the base assembly.

A SMALL PICTURE OF WHAT GOES ON IN OUR FABRCATION SHOP IN PENNSYLVANIA.

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THIS IS WHAT ROBUST CONSTRUCTION MEANS TO US!

3 Gaucho Grill technicians standing on the base frame of a Gaucho Grill. 
Can your grill hold this much beef?

GAUCHO GRILLS WARRANTY

For Free Standing Grills, Grill Inserts and Fire Carts:

GAUCHO GRILLS RETURNS AND REFUNDS

1. Eligibility for Returns

  • You may request a return within 30 days of the date of receipt of the product. (30 days from official delivery of the product.)

  • The item must be in unused, original condition, with all original packaging, accessories, manuals, and documentation intact.

  • Items that have been used, modified, damaged through misuse, or missing original packaging/accessories may not qualify for a full refund.

2. Initiating a Return

  • To begin a return, please contact our Customer Service team at 215 942-6612 with your client name and client order number if available.

  • Once the return is approved, Gaucho Grills will work with the customer to arrange freight transit back to Gaucho Grills facility.

3. Return Shipping & Restocking

  • Unless otherwise specified (for example in cases of defect or damage), return shipping costs are the responsibility of the customer.

  • No restocking fee will be applied, provided the item is eligible and returned in full compliance with the above condition.

4. Refunds

  • Once we receive and inspect the returned item, refunds will be processed back to the original payment method.

  • The refund amount will exclude any original shipping and handling charges.

  • Please allow 3–5 business days for the refund to reflect on your account (depending on your financial institution).

5. Exchanges

  • If you would prefer an exchange rather than a refund, please let us know when you request the return and we’ll check availability of the replacement item.

  • If the replacement item is of equal value, no additional shipping charges will apply. If the replacement has a higher value, you’ll be invoiced for the difference.

6. Defective or Damaged Goods

  • If you believe your product arrived damaged or is defective, please contact us within 24 hours of delivery, providing photos and a description of the issue.

  • We will evaluate the claim and, if approved, will cover return shipping and arrange for replacement or repair.

7. Non-returnable Items

  • Customized or special-order items (i.e., built-to-order models, bespoke finishes) may not be eligible for return unless defective.

  • Items showing signs of wear/use, missing original parts/accessories, or returned beyond the 30-day window are not eligible.

8. Policy Changes

  • Gaucho Grills reserves the right to modify or update this return policy at any time. The version in effect at the time of your purchase will apply.